There may be various causes:
- Your IP address is not recognized as belonging to TU/e network
- You wish to gain access to a journal volume for which no TU/e license has been acquired
- Your browser accepts no cookies (check browser Privacy settings and adjust if necessary)
- You are using a VPN connection, but with the wrong settings, see VPN settings
(Alternative: Shut down VPN and log into Proxy server) - The requested URL is not yet configured on Proxy server
Follow steps listed below to find out what the problem may be and how to solve it:
![](https://assets.w3.tue.nl/w/fileadmin/user_upload/csm_schema_fulltekst_eng_6936ba3913.gif)
Contact
-
Library HelpdeskLibrary.helpdesk@ tue.nl